![]() Take care now and have a splendid week ahead. If this helps, please mark this as “ Accepted Solution ” as it will help several others with the same issue to get it resolved without hassles. To simply say thanks, please click the " Thumbs Up " button to give me a Kudos to appreciate my efforts to help. The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. Please perform all these steps patiently as it is critical to resolving the issue. If you continue getting these errors then the printer may be faulty and needs to be replaced or upgraded by contacting Hp phone support again. Once you get replacement cartridges, then the issue should be resolved. If the unit is under warranty, the manufacturer’s warranty should take care of it for you. They will be happy to assist you immediately. Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.cartridge contacts might need to be cleaned. Once completed click the 'Show Options' icon on the bottom right. Cause: The indicated ink cartridge(s) are missing or are damaged.Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.When you see this HP ink cartridge failure message, turn off the printer and inspect the internal side of the carriage for visible damage to the contact pins. Print cartridge(s) missing or not detected. Next, enter your HP model number on the right. One or more cartridges may be missing or damaged and Ink Cartridge Failure. Once the support page opens please select the country in which you're located.HP Technical Support can be reached by clicking on the following link: Make sure the ink cartridges are properly vented and seated correctly. If the vent on the top of the ink cartridge is clogged or obstructed, the ink cartridge might not work properly. ![]() If it does not work, then please contact HP phone support to get the cartridges replaced. Step 4: Make sure the ink cartridges are properly vented and seated correctly. This should fix the issue if the cartridge is not faulty. Please reinstall this new cartridge and follow all the prescribed steps from this link: to troubleshoot such errors.If it does, then the new cartridge may be faulty.Install the old cartridge and check if the printer recognizes it without errors.Did you check if the old cartridge is recognized by the printer?.Kudos to you for that.įor better clarity and to assist you correctly, I would require more information regarding this: Superb description, brilliant troubleshooting and terrific observations made before posting. I reviewed the case regarding issues with print cartridge errors. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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